What is the role of the insurance adjuster after a claim is filed?

The emphasis in this scenario is on the role of the insurance adjuster post-claim filing, which is primarily focused on investigating the claim. After a claim is reported, the insurance adjuster steps in to gather all relevant information about the incident. This includes talking to parties involved, examining any physical evidence, reviewing police reports, and assessing damages to the vehicle or property affected.

Once the investigation is complete, the adjuster evaluates the claim based on the terms outlined in the personal auto insurance policy. This assessment is crucial as it allows the adjuster to determine the appropriate amount of compensation owed to the insured. Through this process, the adjuster ensures that the claim is settled fairly and in accordance with the policy provisions, making this answer the most accurate in reflecting the responsibilities of an insurance adjuster.

The other options suggest roles that are not typically part of an adjuster's duties. Supporting the insured in filing claims, negotiating with repair shops, or directly paying claims involve responsibilities that may be managed by different parties in the insurance process.